Response time gets the attention in maintenance contracts, but many long outages are caused by something else: the technician reaches the site on time and the part needed to fix the fault is not there. On a network spread across the Kingdom, the difference between a two-hour repair and a two-day repair is often the location of one filter, battery block or contactor.
Stock visible across regions
BM keeps spares in four regional warehouses, at two workshops and with field teams. All of that stock is visible in one place. When a fault needs a part, our team can see immediately where the nearest one is, whether that is in the same region, in a vehicle nearby or at another warehouse. For you, the result is fewer repairs held up by material.
Less waiting on procurement
Because existing stock is checked across every location first, items are only purchased when they are genuinely not available. Purchasing that is focused on real gaps moves faster, and replenishment can be planned from actual consumption on your contract instead of estimates.
Accurate records of your installed equipment
Equipment we install or replace at your sites is recorded against the site. When a unit is overhauled, moved or replaced, the record is updated. This gives you an accurate picture of the installed base for audits, budgeting and planning replacement programmes, and it means our technicians arrive knowing what equipment they will find.
What it means on your contract
Better material control shows up in the numbers you track: shorter repair times, fewer repeat visits for the same fault, and higher site availability. It is one reason BM can commit to 99.9% site availability on managed services contracts.